MIDA’s Invest Malaysia Facilitation Centre resolves 44,000+ investor cases in two years, achieving a 99.9% implementation rate to boost Malaysia’s investment competitiveness.
KUALA LUMPUR: The Malaysian Investment Development Authority’s Invest Malaysia Facilitation Centre has resolved more than 44,000 investor cases. It achieved a 99.9% implementation rate within two years.
MIDA stated the figures reflect a deliberate shift in Malaysia’s investment approach. The focus now covers not only promotion but also effective execution.
Out of 4,377 manufacturing projects approved between 2021 and September 2025, 90% are already operational. This underscores the centre’s impact on project realisation.
MIDA chairman Tengku Datuk Seri Zafrul Abdul Aziz said investment promotion cannot end with an approval letter. What matters is what happens afterwards.
He added that each case represents a moment an investor needed a problem resolved quickly. “IMFC exists to provide speedy resolution, regulatory certainty and access to the right resources for investors,” he said.
This collective effort strengthens Malaysia’s competitiveness and safeguards livelihoods. It enables the country to deliver the benefits of the ‘People Economy’ on the ground.
MIDA chief executive officer Datuk Sikh Shamsul Ibrahim Sikh Abdul Majid attributed IMFC’s effectiveness to a culture of accountability. “What distinguishes the IMFC model goes beyond structure and process. It is a mindset,” he said.
The IMFC team operates with a sense of ownership over every case. There is no passing of files from one desk to another without accountability.
When an agency partner is needed, coordination happens immediately. This end-to-end accountability is what investors notice and sets Malaysia apart.
MIDA said IMFC operates as a coordinated platform spanning 12 ministries and agencies. The Immigration Department has facilitated 34,099 cases.
The Royal Malaysian Customs Department resolved 4,418 cases and the Inland Revenue Board handled 1,767. Tenaga Nasional Bhd, the Ministry of Human Resources, Perkeso and Telekom Malaysia have collectively addressed hundreds more.
The Sun Malaysia
