A student lost RM820 after a scammer posing as a fintech officer tricked her into approving a bank notification

A student has shared how she lost RM820 after falling victim to a scam involving someone posing as a representative from the country’s popular fintech company.

In a social media post, she said she received a call in the morning from a number labelled as a business account.

The caller claimed to be from that company and informed her that she had a pending physical card application.

“I checked and there was indeed a pending card there,” she said.

The caller then asked her to verify her home address and approve the issuance of the physical contactless smart card, which she did.

He later claimed the card needed to be linked to her bank account and asked her to confirm several digits of her student card number.

Shortly after approving a bank notification, she checked her account balance and discovered RM820 had been deducted.

When she confronted the caller, he claimed the loss happened because she had logged into her bank account while the bank was “processing” the transaction.

“He said there was a malfunction because I logged in while the bank was doing its process,” she said.

The caller then told her the issue could only be fixed if she provided another bank account.

Suspicious, she repeatedly asked for his physical office address instead, which appeared to anger him.

The student said the loss was especially difficult as she often helps support her family financially.

“I’m a student and sometimes I’m the one sending money to my family if they don’t have enough,” she shared.

She has since lodged a police report, blocked her bank account and said the bank is currently investigating the matter. She is hoping the funds can be recovered.

 The Sun Malaysia