What Should Landlords Provide?

Renting a home in Malaysia can be an exciting experience, but it's important for both landlords and tenants to understand their rights and responsibilities.

As a landlord, providing the right amenities and services for your tenants can make a big difference in their overall rental experience.

In this blog post, we'll explore the key things landlords in Malaysia should provide to ensure a positive and comfortable living environment for their tenants.

key things landlords in Malaysia should provide

1. Furnishings and Appliances

One of the first considerations for landlords is the level of furnishings and appliances they will include in the rental property.

Many tenants prefer a fully furnished home, as it can save them the hassle and expense of buying furniture and major appliances.

At a minimum, landlords should provide the following:

Bed frame and mattress
Wardrobe or closet
Dining table and chairs
Sofa or living room seating
Refrigerator
Stove or cooktop
Microwave oven

Depending on the property size and target tenant demographic, landlords may also want to consider including additional furnishings and appliances such as:

TV and entertainment system
Washing machine
Air conditioning units
Ceiling fans
Coffee table
Bedside tables
Bookshelves
Curtains or blinds

Providing a well-equipped rental property can be a significant selling point and make the home more attractive to prospective tenants.

2. Utilities and Services

In addition to furnishings, landlords in Malaysia should ensure that certain utilities and services are available and functioning properly.

At a minimum, the rental property should have:

1. Electricity

Reliable electricity supply is essential for modern living.

Landlords should ensure the property's electrical system is up to code and that any necessary repairs or upgrades are made before a tenant moves in.

2. Water

Access to clean, running water is a basic necessity.

Landlords should verify that the property has a consistent water supply and that any water heaters or pumps are in good working order.

3. Internet and Telecommunications

In today's digital age, many tenants expect high-speed internet access as part of their rental agreement.

Landlords should consider including a stable internet connection, either through a fixed-line broadband service or a wireless router.

4. Waste Disposal

Proper waste management is important for maintaining a clean and hygienic living environment.

Landlords should ensure that the property has access to regular garbage collection services and that any necessary waste disposal equipment, such as bins or dumpsters, are provided.

5. Security

Ensuring the safety and security of tenants should be a top priority for landlords.

This may include features such as:

Secure locks on all doors and windows
Functional security lighting
Surveillance cameras (with tenant consent)
Access control systems (e.g., gated communities)

By providing a secure living environment, landlords can help put their tenants' minds at ease.

3. Maintenance and Repairs

Landlords in Malaysia have a legal responsibility to maintain the rental property in a habitable condition.

This includes:

1. Regular Maintenance

Landlords should schedule regular maintenance tasks, such as:

Cleaning and servicing the HVAC system
Inspecting and repairing plumbing fixtures
Checking and replacing air filters
Ensuring the roof, walls, and floors are in good condition

By staying on top of routine maintenance, landlords can prevent more significant and costly issues from arising.

2. Prompt Repairs

When issues do occur, landlords should respond quickly to address any necessary repairs.

Tenants should have a clear process for reporting problems, and landlords should have a reliable network of contractors and service providers to handle repairs in a timely manner.

3. Emergency Response

In the event of an emergency, such as a burst pipe or electrical failure, landlords should have a plan in place to respond swiftly and effectively.

This may involve providing tenants with emergency contact information or having a 24/7 maintenance hotline.

By demonstrating a commitment to maintaining the property and addressing issues promptly, landlords can build trust with their tenants and create a positive rental experience.

4. Tenant Amenities and Services

Beyond the basic furnishings and utilities, landlords in Malaysia may also want to consider providing additional amenities and services to enhance the tenant's living experience.

These can include:

1. Parking

If the rental property has dedicated parking spaces, landlords should ensure they are clearly marked and accessible.

Some landlords may also offer covered or secured parking options.

2. Recreational Facilities

For properties in larger complexes or gated communities, landlords should highlight any available recreational amenities, such as:

Swimming pools
Gyms or fitness centers
Playgrounds
Community centers

These types of shared facilities can be a significant draw for tenants.

5. Property Management Services

Larger landlords or property management companies may offer additional services, such as:

24/7 customer support
Cleaning and housekeeping
Landscaping and grounds maintenance
Concierge or valet services

These value-added services can help differentiate a rental property and provide tenants with a higher level of convenience and service.

6. Tenant Communication and Policies

Effective communication and clear policies are essential for maintaining a positive landlord-tenant relationship.

Landlords in Malaysia should consider the following:

1. Rental Agreement

The rental agreement should be comprehensive and transparent, outlining the landlord's and tenant's respective rights and responsibilities.

This includes details such as:

Rental amount and payment schedule
Security deposit requirements
Permitted uses of the property
Maintenance and repair responsibilities
Lease termination and renewal policies

Landlords should ensure that tenants fully understand and agree to the terms of the rental agreement before signing.

2. Tenant Handbook

Providing a detailed tenant handbook can help set clear expectations and guidelines for living in the rental property.

This may include information on:

Property rules and regulations
Maintenance and repair procedures
Emergency contact information
Waste management and recycling policies
Noise and guest policies

By setting clear guidelines upfront, landlords can help prevent misunderstandings and address issues more effectively.

3. Responsive Communication

Landlords should establish clear channels of communication with their tenants, such as:

Designated phone numbers or email addresses for inquiries and maintenance requests
Regular check-ins or property inspections
Prompt responses to tenant concerns or issues

By demonstrating a commitment to open and responsive communication, landlords can build trust and foster a positive rental experience.

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Conclusion

Renting a property in Malaysia can be a mutually beneficial arrangement for both landlords and tenants, but it's essential for landlords to provide the right amenities and services to ensure a positive rental experience.

By furnishing the property, ensuring access to essential utilities and services, maintaining the property in good condition, and fostering clear communication, landlords can attract and retain quality tenants while protecting their investment.

Remember, a well-equipped and well-managed rental property can not only make tenants feel at home but also contribute to the long-term success and profitability of a landlord's real estate portfolio.

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About the Author

Danny H

Seasoned sales executive and real estate agent specializing in both condominiums and landed properties.